Reputation Risk

How do I protect myself from reputational risks?

Reputational Risk is a system to comprehensively and formally manage corporate reputational risks in an orderly fashion that has been designed by LLYC according to the following international standards: COSO III, EBA Guidelines and ISO 31000. The main goal of the system is to help managers anticipate, foresee and manage reputational risks in a comprehensive and coordinated fashion under a corporate risk management model adapted to their specific requirements.

Challenge

To protect your reputation in a constantly changing environment

CONTROL ENVIRONMENT

Internal control environment audit regarding the management of reputational risks / Analysis of the company’s reputational profile / Integrated reputational risk consultancy at the company across the board / Team training.

REPUTATIONAL RISK ASSESSMENT

Reputational risk maps for the company as a whole and per business unit/market / Reputational risk probability and impact analysis / Residual risk and inherent risk analysis / Due diligence on reputational risks / Reputational risk scoring models / Expert reports on reputational impact.

TREATMENT OF REPUTATIONAL RISKS

Reputational risk manual / Corporate reputation plan / Reputational risk mitigation and/or prevention plans / Reputation training for board members and steering committees / Crisis management drills.

INFORMATION AND COMMUNICATION

Reputational risk information protocols / Reputational risk control panel for the board of directors / Quarterly reputational risk reports / Reputational risk alerts.

MONITORING

Reputation studies among stakeholder groups / Daily monitoring of communication and social media channels.

Cases

Latam Airlines and BHAirport
IDEAS
6 Oct 2021

TAXATION AND REPUTATION: MULTINATIONALS IN THE SPOTLIGHT

The taxation of companies is a high impact reputational risk, particularly for multinationals, and it is foreseeable that the economic effects of the pandemic, the digital transformation, scrutiny by...
13 Jul 2021

How to reverse or mitigate reputation crises in digital c...

In the third and penultimate article of the “Resilience” series, we address the challenge of tackling reputation crises in a high pressure, high transparency, and visceral n environment. of...
30 Aug 2019

Challenges of HOT and COLD crises and how to address them

The circumstances around risk have changed. It is imperative that we understand the new corporate landscape and change our approach, moving away from traditional strategic and tactical crisis management...
25 Feb 2019

Challenges Series: Radical Transparency

Radical Transparency, developed by LLYC’s Thought Leadership Unit, covers and analyzes the importance of transparency in today’s era – where it is necessary to communicate with consistency, aut...

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