How do you turn your stakeholders’ digital experience into business results?
Combining customer experience procedures, inbound marketing techniques, network adhesion methods and reputation management systems: Digital Experience.
Challenge
Turn digital experience into a key factor to enhance customer's loyalty.
Design
Definition of business challenge or reputation, definition of the strategic framework for action, audit of digital conversion assets, identification of archetypes of "people”, analysis of the client journey, buyer or promoter, determination of the conversion funnel, design of a digital conversion plan.
Development
Development or optimization of digital assets, definition of editorial line and content calendar, organization of digital platform management processes, production and promotion of launch content, configuration of marketing automation programs, customized application.of tools and data analysis.
Implementation
Platform management and conversion tools, production, promotion and activation of content, continuous customization of content and interactions, analysis and active listening for the optimization of results, management of the conversion project through agile systems.
