Consumer Trust

Turn trust into a business asset.

LLYC uses transmedia solutions to improve consumer trust in companies and brands. We focus on sharing a company’s transparency, integrity and credibility, using storybuilding tools, interactive content, advocay, ongoing measurement and targeted interventions at each point of contact with consumers to bring companies closer to their audiences.

Challenge

Increase shareholder trust.

Explore

LLYC can help you see how much trust consumers have in your brand, as well as what you can do to improve it and what competitors are doing to build their own credibility.

Share

We've developed a transmedia content strategy that combines information and entertainment to boost improvement, promoting brand interactions and enhancing consumer experiences.

Trust

We support points of contact that generate meaningful interations with consumers, increasing their trust in your company and encouraging brand advocacy.

Measure

Drawing from our Reputation Relevance methodology, we measure objectives based on stakeholder expectations, identifying gaps between those expectations and their perceptions so you can focus your work where it matters most.

Cases

Coca Cola
Coca Cola
Caso
IDEAS
4 Feb 2021

CONSUMER TRENDS 2021

The impact of COVID-19 heralds a 2021 consumption model influenced by emotional and organizational stress. The trauma caused by the pandemic and its transformational power over factors the population...
7 Jan 2021

Martech: Information technology in marketing

The opening argument of this article – which is that digital transformation does not revolve around technology – may cause some surprise. However, it is our belief that the...
8 Jul 2020

CMO Challenges

LLYC, in partnership with Wakigami, is presenting this international study with the goal of identifying and clarifying the key challenges stemming from the COVID-19 pandemic that face chief marketing...
19 Jun 2020

FROM PRODUCING CONTENT TO BUILDING NARRATIVES

In March 2020, brands across the globe fell silent. When brands did put out messaging, due either to inertia or carelessness, the effect was stilted. It was as if...

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