27 Mar 2019
Conversation and Conversion. Customer Experience Challeng...
We often talk about how the digital disruption is transforming the panorama of B2C (business to client) companies, but what about B2B enterprise, and what challenges are facing customer experien...
1 Mar 2019
Panama’s Presidential Elections: Five Factors That Will A...
Panama’s two-month presidential campaign kicks off March 4. New electoral rules, demographic changes, independent candidacies and increasingly popular discontent with party politics will mark th...
25 Feb 2019
Challenge: Radical Transparency
Radical Transparency, developed by LLYC’s Thought Leadership Unit, covers and analyzes the importance of transparency in today’s era – where it is necessary to communicate with consistency, auth...
19 Feb 2019
Global trends for a year of collective challenges
The beginning of a new year always encourages us to reflect on the future – a period obviously influenced by the previous one. As such, 2018 was not an...